Terms of Service

1. Eligibility and Account Registration

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 or older and that your use of the Service does not violate any applicable law or regulation in your jurisdiction. The Service is intended for business use by professionals, agencies, and business teams. It is not intended for consumer or personal use.

To access core features of the Service, you must register for an account. When registering, you agree to: provide accurate, current, and complete registration information; maintain and promptly update your account information as it changes; keep your password and account credentials confidential and secure; not share your account credentials with any person who is not an authorised user on your plan; and notify us immediately at support@reachvo.ai of any actual or suspected unauthorised access to your account. You are fully responsible for all activities that occur under your account, whether or not you authorised them.

We recommend enabling multi-factor authentication (MFA) on your account where available. We will never ask for your password via email or support channels. If you receive such a request, it is not from us — report it to support@reachvo.ai.

2. Description of Service

Reachvo is a B2B growth platform providing: LinkedIn Outreach with personalised connection sequences, message campaigns, and engagement workflows via SOC 2 certified infrastructure; Cold Email Sequences with multi-step email campaigns interleaved with LinkedIn outreach, with reply detection and auto-pause; Email Warmup with automated domain warming, deliverability monitoring, and inbox placement tracking; Content Intelligence with viral post finder, outlier scoring, hook pattern analysis, and trend detection; AI Content Creation with hook generator, AI post builder, and content writing tools powered by AI models; CRM Pipeline with contact management, deal tracking, activity history, and pipeline management; Personalized Video Messaging with voice, video, and screen recordings with shareable links and calendar integration; Chrome Extension (Reachvo Assistant) for LinkedIn account connection; API Access available on Agency plan for approved use cases; and Digital Employees (AI Agents) available on the Reachvo Team plan and via the Reachvo Agent add-on.

The Service is provided "as is" and "as available." We continuously improve and update the Service. We reserve the right to modify, suspend, or discontinue any part of the Service, with at least 30 days' advance notice for material changes that significantly affect your use of the Service.

3. Acceptable Use Policy

You may use the Service only for lawful business purposes in accordance with these Terms and all applicable laws and regulations in your jurisdiction and the jurisdiction of your recipients.

Legal violations: You must not send unsolicited commercial communications (spam) in violation of applicable anti-spam laws, including the CAN-SPAM Act (United States), GDPR (European Union), CASL (Canada), the Spam Act 2003 (Australia), or any other applicable regulation. You are solely responsible for obtaining any required consent from your recipients and for ensuring your outreach complies with applicable law. You must not process personal data without a lawful basis, or without honouring applicable rights including opt-out and unsubscribe requests. You must not engage in any activity that violates any applicable federal, state, local, or international law or regulation.

Platform abuse: You must not exceed published usage limits or attempt to circumvent, disable, or override platform safety controls. You must not attempt to gain unauthorised access to the Service, its servers, networks, or any connected systems. You must not reverse engineer, decompile, disassemble, or attempt to extract the source code of the Service. You must not use automated tools, scripts, or bots to access the Service in ways not authorised by these Terms (the Service itself is the authorised automation tool). You must not scrape, crawl, or data-mine the Service for competitive intelligence or any purpose other than your authorised use of the platform. You must not perform load testing, penetration testing, or security scanning of the Service without our prior written consent.

Content violations: You must not impersonate any person, entity, or organisation, or misrepresent your affiliation with any person or organisation. You must not send content that is defamatory, obscene, harassing, threatening, abusive, hateful, or discriminatory. You must not send content that violates any third-party intellectual property rights. You must not transmit malware, viruses, or other harmful code. You must not conduct phishing, social engineering, or fraudulent activities of any kind.

Resale restrictions: You must not resell, sublicense, redistribute, or white-label the Service to third parties without our prior written consent, except as expressly permitted on the Agency plan (sub-accounts for your own clients).

Violations of this Acceptable Use Policy may result in immediate suspension or termination of your account, with or without notice, and may be reported to relevant law enforcement authorities.

4. LinkedIn Outreach — Compliance and Limitations

LinkedIn outreach conducted through the Service must comply with LinkedIn's User Agreement, Professional Community Policies, and all applicable terms at all times. You are solely responsible for the content of your outreach messages, connection requests, and comments; ensuring your outreach does not violate LinkedIn's policies; the accuracy of any claims made in your outreach content; and obtaining any required consents where applicable.

We enforce the following hard limits on LinkedIn outreach on all plans, without exception: 25 connection requests per LinkedIn account per day, and 100 connection requests per LinkedIn account per week. These limits are enforced as account protection measures to reduce the risk of LinkedIn restricting or suspending your account. They cannot be overridden, increased, bypassed, or negotiated on any plan, including Agency or any future plan tier. These are safety limits, not a paywall. They exist solely to protect your LinkedIn account. Attempts to circumvent these limits may result in suspension of your Reachvo account.

We use SOC 2 certified infrastructure (via Unipile) that operates on your authenticated LinkedIn session — the same architecture used by Expandi, HeyReach, and other LinkedIn-integrated platforms. This approach respects LinkedIn's own rate limiting. However, we do not guarantee that use of the Service will not result in restrictions, warnings, or actions by LinkedIn against your account. LinkedIn's enforcement is at their sole discretion. You use LinkedIn outreach features at your own risk. We recommend starting with low volumes and ramping gradually.

The Reachvo Assistant Chrome extension captures your LinkedIn authentication session token at the moment you click "Connect Account" and transmits it securely to your Reachvo workspace. This token is used solely to authenticate your Reachvo-LinkedIn connection and is never shared with any third party.

5. Email Outreach — Compliance

You are solely responsible for ensuring all email outreach sent through the Service complies with applicable anti-spam laws in your jurisdiction and the jurisdictions of your recipients. This includes but is not limited to: CAN-SPAM Act (United States) — commercial email must include physical address, unsubscribe mechanism, and honest subject lines; GDPR Article 6 / ePrivacy Directive (European Union) — requires legal basis (typically consent) for commercial email to individuals; CASL (Canada) — requires express or implied consent before sending commercial electronic messages; Spam Act 2003 (Australia) — requires consent, identification, and functional unsubscribe; PECR (United Kingdom) — requires consent for marketing emails to individuals. Reachvo provides unsubscribe link tools and sequence auto-pause on reply to assist your compliance, but compliance is your responsibility.

Email warmup features are intended to improve deliverability for legitimate email outreach. You must not use warmup features to circumvent email provider policies, abuse warmup networks, or artificially inflate sender reputation scores for use with spam campaigns.

6. Subscriptions, Billing, and Payment

Reachvo offers three standard paid plans (Launch, Scale, Agency) plus optional add-ons, billed monthly or annually. Current prices are listed at reachvo.ai/pricing. All prices are in United States Dollars (USD) unless otherwise stated.

Paid subscriptions are billed in advance at the beginning of each billing cycle. By subscribing, you authorise us to charge your payment method on file at each renewal date. If payment fails, we will retry and notify you. Continued failure to pay may result in suspension or downgrade of your account. All prices are exclusive of applicable taxes. Sales tax, VAT, GST, or other applicable taxes will be calculated and added at checkout based on your billing address.

New users may start a 7-day free trial with no credit card required. During the trial, your account is subject to trial-tier limits as published on our pricing page. At the end of the trial, your account will be downgraded to a limited free state unless you subscribe to a paid plan. We will send a reminder before your trial expires.

First-time paid subscribers who are not satisfied with the Service may request a full refund of their first payment within 7 days of that payment date by contacting support@reachvo.ai. This guarantee applies to the first payment only. After 7 days from first payment, subscription fees are non-refundable except as required by applicable law. Annual subscriptions are covered by the 7-day money-back guarantee on the first annual payment. After 7 days, annual payments are non-refundable in full, though you may downgrade to a monthly plan at renewal.

The founding member offer (50% discount off the sticker plan price, applied forever) is available to the first 50 qualifying subscribers. The founding discount is applied at first payment and locked for the lifetime of the continuous, uninterrupted subscription. The founding discount applies to the base plan price only — add-ons are billed at full price. If a founding member cancels their subscription (including non-payment resulting in cancellation) and later re-subscribes, founding pricing is permanently forfeited. Downgrading or upgrading plans does not forfeit founding status, provided the subscription remains active and uninterrupted. The 50 founding spots counter is tracked by successful Stripe payment webhooks, not by trial sign-ups.

You may upgrade your plan at any time. Upgrades take effect immediately, and you will be charged a prorated amount for the remainder of the current billing period. You may downgrade your plan at any time. Downgrades take effect at the beginning of the next billing cycle.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You retain access to paid features until the end of the paid period. No refunds are provided for unused time in a partially used billing period, except as provided in Section 6.4.

We reserve the right to change our prices with at least 60 days' written notice via email. Price changes will not affect existing subscriptions until the next renewal date after the change takes effect. If you do not agree to a price change, you may cancel before the next renewal date. Founding member pricing is permanently fixed and is never subject to price increases for the lifetime of the continuous subscription.

Optional add-ons are available at full price and are not subject to founding discounts. Add-ons are billed monthly regardless of whether your base plan is annual. Add-ons can be cancelled at any time and take effect at the end of the current monthly billing period.

7. AI Credits and Usage

Each paid plan includes a monthly AI credit allocation that resets on your billing date. Credits are consumed by AI-powered features including the AI Post Builder, Hook Generator, and content generation tools. Credit consumption rates per feature type are published on our pricing page.

Users who connect their own API keys for supported AI providers (OpenAI, Anthropic, Google) consume zero platform credits. BYOK is available on all plans. AI calls through BYOK are governed by your agreement with the respective AI provider — Reachvo does not receive, store, or process the content of BYOK AI interactions beyond routing the request.

Reachvo Team plan subscribers have a separate flat agent credit pool included in their plan for all Digital Employee agent actions. Agent actions (prospect research, message generation, reply drafting, signal classification, etc.) consume from this agent pool, not from the standard AI credit allocation. The agent pool does not deplete or impose per-action limits on normal agent usage. Users of the Reachvo Agent add-on (on Launch, Scale, or Agency plans) receive an additional 5,000 AI credits per month added to their standard plan pool. BYOK users: agent AI calls route through your own API key and consume zero platform credits on all plans including agent features.

When your monthly credit allocation is depleted, the Service automatically falls back to free-tier AI models. The Service will never hard-fail or block access to non-AI features due to credit depletion. Additional credits may be purchased as a one-time top-up add-on. Special case — Sage auto-send on credit depletion: If your standard credit pool is depleted and Sage is configured in auto-send mode, Sage will automatically switch to approval queue mode rather than sending auto-replies via free models. You will be notified, and auto-send will resume when credits are replenished. This is a safety measure to prevent lower-quality auto-sent replies.

AI-generated content (posts, hooks, email copy, subject lines, and other text) is provided as suggestions and drafts to assist your workflow. You are solely responsible for reviewing, editing, and approving all AI-generated content before publishing or sending. We do not guarantee the accuracy, quality, appropriateness, completeness, originality, or effectiveness of AI-generated content. AI-generated content may not be unique — similar prompts may produce similar outputs for different users. You should review AI-generated content before use and must not rely on it for professional, legal, medical, financial, or other specialised advice.

8. Intellectual Property

The Service and its underlying technology, design, features, functionality, source code, algorithms, visual elements, and all content created by us (excluding user content) are and remain the exclusive property of Appfoster LLC and its licensors. You may not copy, modify, distribute, sell, or lease any part of the Service. The Reachvo name, logo, tagline ("Reach. Create. Convert."), and all related marks are trademarks of Appfoster LLC. You may not use our trademarks without our prior written consent.

Content you create using the Service — including posts, email sequences, video recordings, contact data, campaign configurations, and AI-generated outputs you modify or adopt — belongs to you. You retain full ownership. By using the Service, you grant us a limited, non-exclusive, non-transferable, revocable licence to store, process, transmit, and display your content solely to provide the Service to you. This licence terminates when you delete your account.

If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback for any purpose without compensation to you. We are not obligated to implement any feedback.

9. Digital Employees — AI Agent Terms

This section governs your use of Reachvo's Digital Employee features (AI agents), available on the Reachvo Team plan and via the Reachvo Agent add-on. If you do not use these features, this section does not apply to you.

Digital Employees are AI-powered agents that perform outreach, research, reply handling, meeting booking, signal monitoring, and CRM management on your behalf. They are tools that act under your instructions and within your configurations — they do not have independent judgment, legal standing, or decision-making authority independent of your settings. The current Digital Employee roster includes: Nova (RVA-01) for prospect research and ICP analysis; Finn (RVA-02) for personalised outreach generation and sending; Sage (RVA-03) for reply classification, draft generation, and sending; Cal (RVA-04) for calendar booking and meeting coordination; River (RVA-05) for cross-channel sequence management; Scout (RVA-06) for buying signal detection from external sources; and Orion (RVA-ORC) for orchestration, scheduling, and weekly digest (Team plan only). Additional agents will be added in future releases under these same terms.

You are solely responsible for all actions taken by Digital Employees on your behalf, including the content of all messages generated and sent by Finn and Sage; the timing, targeting, and frequency of outreach initiated by agents; the accuracy of prospect data used by Nova for research; meeting invitations sent by Cal on your behalf; the ICP definitions and signal configurations provided to Scout; and compliance with all applicable laws governing the outreach actions your agents perform. The fact that an action was taken autonomously by an agent does not reduce your responsibility for that action. All agent actions are legally equivalent to actions you take yourself through the platform.

Sage and Finn can be configured to send messages without your prior review of each individual message (auto-send mode). If you enable auto-send mode, you explicitly authorise the agent to send messages on your behalf without requiring your approval of each message; you accept full responsibility for the content, timing, and appropriateness of all auto-sent messages; you acknowledge that AI-generated content may occasionally be inaccurate, inappropriate, or suboptimal, and that enabling auto-send means such messages may be sent before you can review them; and you may disable auto-send at any time from the My Team dashboard — disabling takes effect immediately and queues all pending messages for your approval. Reachvo strongly recommends operating in approval queue mode until you have reviewed sufficient agent output to be confident in auto-send behaviour for your specific use case and audience.

Digital Employee agent actions are subject to the same LinkedIn connection limits as manual actions: 25 connection requests per LinkedIn account per day (all requests across all agents and manual actions combined), and 100 connection requests per LinkedIn account per week. These limits are enforced at the platform level across all agent and manual actions combined. Agents are designed to respect these limits and will queue, delay, or pause rather than exceed them. You may not configure agents to attempt to exceed these limits.

To enable agents to maintain context across interactions, we store memory records of agent-prospect interactions within your workspace. By using Digital Employee features, you consent to the collection and processing of prospect memory data as described. Memory data is subject to your plan's retention period and is deleted on contact deletion or account deletion.

You are responsible for configuring agents appropriately before enabling them, including ICP definitions (ensure your ICP configuration is accurate — inaccurate ICP definitions may result in outreach to unintended audiences); communication tone (agents generate messages in the tone you configure — you are responsible for ensuring the configured tone is appropriate for your audience); auto-send thresholds (if you configure auto-send confidence thresholds, you accept responsibility for replies sent at those thresholds — we recommend a minimum threshold of 85% confidence); calendar preferences (Cal uses the working hours, meeting durations, and buffer times you configure); and signal sensitivity (Scout's signal monitoring is governed by the keywords, industries, and sensitivity settings you configure).

Agency users and Reachvo Team plan users may configure custom display names, avatars, and personas for Digital Employees. Custom personas do not change the underlying agent behaviour or these Terms. You remain responsible for all agent actions regardless of the persona name configured. Recipients of outreach generated by a custom-persona agent are entitled to the same opt-out protections as any other outreach. You must not configure agent personas to impersonate real, identifiable individuals without their explicit consent.

Digital Employee features are provided "as is" and "as available." We do not guarantee that agents will achieve any specific research accuracy, reply quality, meeting booking rate, or outreach effectiveness; that agents will operate without interruption, errors, or occasional incorrect classifications; that AI-generated prospect research or outreach content will be accurate, complete, or appropriate for every situation; or that Sage's intent classification will always correctly identify opt-out requests (you should periodically review classified replies). We will make commercially reasonable efforts to maintain agent availability and quality, and will notify you of material degradations in agent functionality.

You may pause or disable any individual Digital Employee at any time from the My Team dashboard. Pausing an agent immediately stops the agent from taking new actions, does not cancel actions already in progress or messages already sent, does not delete prospect memory or agent activity logs, and can be reversed at any time by resuming the agent. You may also pause all agents simultaneously from your workspace settings.

When you delete your account or request data deletion, all agent activity logs are deleted within the standard 90-day post-deletion window; all prospect memory embeddings are deleted within the same window; agent configurations and goal data are deleted; and messages already delivered to third-party recipients cannot be recalled or deleted — they exist in the recipient's inbox outside our control.

10. User Content and Data

You retain full ownership of all content and data you upload, create, import, or generate within the Service, including prospect contact data, campaign content, video recordings, CRM data, and AI-generated outputs you adopt.

You are solely responsible for ensuring that your content does not infringe any third-party intellectual property, privacy, or publicity rights; does not violate any applicable law or regulation; does not contain false, misleading, or fraudulent claims; and complies with applicable data protection laws regarding any personal data of third parties.

We do not use your content, contact data, prospect lists, campaign data, or outreach copy to train, fine-tune, or improve any artificial intelligence or machine learning model — including our own or any third party's. Your data is never used for AI training purposes, under any circumstances.

You may export your data at any time through the Service's built-in export features or by contacting support@reachvo.ai. We will provide your data in a structured, machine-readable format (CSV or JSON) within 10 business days of your request.

11. Third-Party Services and Integrations

The Service integrates with third-party platforms including LinkedIn, Gmail, Google Calendar, Calendly, Stripe, and AI model providers. Your use of these integrations is subject to the respective third party's terms of service, privacy policy, and usage policies, which are outside our control.

We are not responsible for the availability, accuracy, security, reliability, or practices of any third-party service. Third-party platforms may change their APIs, terms, features, or policies at any time, which may affect Service functionality. We will make commercially reasonable efforts to adapt to such changes but cannot guarantee uninterrupted availability of features dependent on third-party services.

Reachvo is not affiliated with, endorsed by, or in partnership with LinkedIn Corporation or its parent company Microsoft. LinkedIn is a trademark of LinkedIn Corporation.

12. Global Blacklist and Opt-Out Compliance

Reachvo provides a global blacklist feature allowing you to permanently exclude contacts from all outreach sent through your workspace. Contacts added to the blacklist will not receive any messages (LinkedIn, email, or other channels) from any campaign or agent workflow in your workspace.

When a prospect sends a reply that Reachvo classifies (with high confidence) as an explicit opt-out request (e.g., "please remove me from your list," "unsubscribe," "stop contacting me"), the Service will automatically: add the contact to your workspace blacklist, pause any active sequences for that contact, and log the opt-out event with a timestamp. You are responsible for reviewing automatically classified opt-outs and ensuring compliance with applicable anti-spam laws.

All emails sent through the Service include a functional unsubscribe link. Clicking the unsubscribe link automatically adds the contact to your workspace blacklist and logs the unsubscribe event. You must not disable or remove unsubscribe links from email templates.

13. Service Level and Uptime

We target 99.5% monthly uptime for the core Service (excluding scheduled maintenance and events beyond our reasonable control). We will publish scheduled maintenance windows with at least 24 hours' advance notice where possible.

We do not provide a financially binding Service Level Agreement (SLA) with uptime credits. If you require a formal SLA, contact support@reachvo.ai to discuss enterprise arrangements. Status updates during incidents will be communicated via email and/or in-app notification.

14. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPFOSTER LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: the Service will be uninterrupted, error-free, or completely secure; results from using the Service will meet your specific requirements or expectations; AI-generated content will be accurate, original, or effective; email deliverability rates, LinkedIn acceptance rates, reply rates, or conversion rates will meet any specific targets; or use of the Service will not result in restrictions on your LinkedIn account by LinkedIn.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPFOSTER LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS OR REVENUE; LOSS OF DATA OR CONTENT; LOSS OF BUSINESS OPPORTUNITIES OR GOODWILL; COST OF SUBSTITUTE SERVICES; DAMAGES ARISING FROM YOUR LINKEDIN ACCOUNT BEING RESTRICTED OR SUSPENDED; REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).

Some jurisdictions do not permit the exclusion of certain warranties or limitation of liability for certain types of damages, including consumer protection laws in certain EU member states. In such jurisdictions, our liability is limited to the greatest extent permitted by applicable law. Nothing in these Terms limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited by applicable law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Appfoster LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all third-party claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: your use of the Service in violation of these Terms; your violation of any applicable law or regulation, including anti-spam laws and data protection laws; the content and targets of your outreach campaigns; your content uploaded to or generated through the Service; your infringement of any third-party rights (including intellectual property rights, privacy rights, and publicity rights); your LinkedIn account activities conducted through the Service; and actions taken by Digital Employee agents operating under your configuration, including auto-sent messages, connection requests, calendar bookings, and any other agent-initiated interactions with third parties.

17. Termination

You may terminate your account at any time by cancelling your subscription through account settings and requesting deletion via support@reachvo.ai.

We may suspend or terminate your access to the Service immediately, with or without notice, if we reasonably believe that: you have violated these Terms or our Acceptable Use Policy; your use is harmful to other users, third parties, or the Service; your account is involved in fraudulent or illegal activity; or continued access risks damage to our systems, reputation, or other users. For less serious violations, we will typically provide a warning and an opportunity to remedy the issue before terminating.

Upon termination, your right to access and use the Service ceases immediately. Your data will be retained for 90 days to allow for account recovery or data export requests. After 90 days, your data will be permanently deleted, except for billing records retained as required by law. You may request a data export within 30 days of termination by contacting support@reachvo.ai. You remain responsible for all charges incurred before termination. Sections 8, 8A, 9, 13, 14, 15, 17, and 18 survive termination of these Terms.

18. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before initiating any formal legal proceeding, both parties agree to attempt to resolve the dispute through good-faith written negotiation for at least 30 days. Send a written description of your dispute to: support@reachvo.ai with subject line "Dispute Notice."

Any dispute that cannot be resolved through informal negotiation shall be resolved exclusively in the state or federal courts located in Travis County, Texas. Both parties consent to the personal jurisdiction and venue of such courts.

Nothing in these Terms affects any rights you may have as a consumer under the laws of the European Union or United Kingdom that cannot be excluded by contract. If you are an EU or UK consumer, you may be entitled to bring claims in your local courts and to benefit from mandatory consumer protection provisions.

19. General Provisions

These Terms, together with our Privacy Policy and any order forms or plan-specific terms, constitute the entire agreement between you and Appfoster LLC regarding the Service.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be enforced to the maximum extent permissible, and the remaining provisions remain in full force.

Our failure to enforce any provision of these Terms is not a waiver of that provision. Any waiver must be in writing.

We may assign these Terms without your consent in connection with a merger, acquisition, or sale of substantially all of our assets. You may not assign your rights or obligations without our prior written consent.

We are not liable for failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, war, government actions, internet outages, or third-party service failures.

These Terms do not create any third-party beneficiary rights.

These Terms are written in English. If translated, the English version controls in the event of any conflict.

20. Changes to Terms

We reserve the right to modify these Terms at any time. For material changes that significantly affect your rights or obligations, we will post the updated Terms with a new "last updated" date, send an email notification at least 30 days before the changes take effect, and display a prominent in-app notice.

Your continued use of the Service after the effective date of changes constitutes acceptance. If you do not agree with material changes, you must stop using the Service before the effective date. You may cancel your subscription and request a prorated refund for any pre-paid period affected by material changes you disagree with.

21. Contact Information

For questions, concerns, or legal notices regarding these Terms:

Appfoster LLC. Email: support@reachvo.ai. General inquiries: hello@reachvo.ai. Address: Austin, TX, United States.

For legal notices, please send to support@reachvo.ai with subject line "Legal Notice — Reachvo Terms."